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Customer Escalations - Management and Prevention form https://koiforest.com/
HomeEverything Else Customer Escalations – Management and Prevention

Customer Escalations – Management and Prevention

$11.00

Delivery : Instant Email Delivery
Customer Escalations – Management and Prevention is digital course. We will delivery via your email with download links. You can online access with smart device or download to personal computer.

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Description

Customer Escalations – Management and Prevention

Salepage : Customer Escalations – Management and Prevention

When you have customers, you will have escalations. Escalations are a way of life in every organization. Escalations can’t be avoided. They can be reduced and prevented if structured customer escalations management process is followed.

Many organizations and startups view escalations as pain. However, escalations can be a gift as they highlight gaps and issues in processes. An organization must welcome customers and escalations, and not avoid them.

This program covers lots of interesting topics:

  • Understanding escalations
  • A framework to assess organization’s maturity in handling escalations and preventing escalations
  • Why customers escalate
  • Is escalation a gift
  • How to manage escalations, when they happen
  • How to prevent escalations – from process approach, measuring it right to empowerment and keeping customers informed
  • Role of cultures in escalations
  • Executive escalations
  • Escalations in the age of social media
  • Is escalations management important for startups

Some of the areas we cover

  • Is the revenue from customers who complain higher than custoemrs who don’t complain
  • Is customer satisfaction dependent on employee satisfaction
  • How to avoid burnout of escalations managers
  • How to use the concept of corrective action and preventive action in preventing escalations
  • Will poor IVR design create escalations
  • How can anomaly detection and artificial intelligence be used to prevent escalations
Readmore : Customer Escalations – Management and Prevention

Contents

  • 1 Customer Escalations – Management and Prevention
          • 1.0.0.0.1 Readmore : Customer Escalations – Management and Prevention
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24/7 Automatic Digital Delivery

After payment, the download link will automatically be sent to your email.

Or you can go to “My Account” to access the course.

1. How to make the payment?
  • You can make the payment online through this instruction:
    1. Visit your product page.
    2. Click button “Enroll Course”.
    3. Checkout.
  • Or contact us to get proof and payment details.
    1. Email: [email protected]
    2. Skype: [email protected]
    3. Tawk.to Online Chat
    On the bottom right of your screen.
2. What is delivery method?

After your payment,

Please check this link for the download: https://koiforest.com/my-account/downloads/

In case the link is not working, you will receive DIGITAL download link at YOUR EMAIL ADDRESS after we are online and double check.

3. How long will get download link after payment?

Most of products will come to you immediately. But for some products were posted for offer. We need time to make files  and upload. (It takes 8-48 hours) We will try by our best to have download link on time. One immportant thing, you can Online Chat with me and receive download IMMEDIATELY.

4. Contents – Update

We’ve double checked all contents, and they are full for sale. For the courses need to update, we will update and send you update contents by ourselves.

5. Refund policy

All products were double checked before post for sale. So that will not have refund for them. Only make refund for the products that we can not provide. You will get what you paid for or get back your money.

SKU: ba42f90a66d2 Category: Everything Else Tag: Customer Escalations - Management and Prevention
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Customer Escalations - Management and Prevention form https://koiforest.com/

Customer Escalations – Management and Prevention

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